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FAQS

Can I return my purchase?

You certainly can. However if you simply change your mind we do offer an exchange or credit note equal to the value of the purchase price. See our T&C’s page for more info.
If the item is faulty or not fit for its purpose you are entitled to a refund. Please read our full terms and conditions in relation to refund entitlements.

Do you accept returns on all items?

Unfortunately, due to hygiene risks we can’t accept returns on swimwear, shapewear, underwear, bodysuits and sale items.

Who do I contact with a size request?

Please email hello@somedayelsewhere.com.au and we will get back to you as soon as possible.

I’d like an update on the progress of my order, who can I contact?

We try to keep you as informed as possible, but if you have any questions please don’t hesitate to email hello@somedayelsewhere.com.au. Please note, we endeavour to fulfil your order within 5 business days depending on selected shipping.

I’m interested in stocking my brand on Someday Elsewhere, who should I contact?

We are always looking for unique, amazing designers to include on our site and would love to hear from you! Please email liss@somedayelsewhere.com.au and we will get back to you as soon as possible.

I have a voucher and am having trouble using it.

Our apologise, please contact hello@somedayelsewhere.com.au and we will sort it out for you stat!

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